February 2020 Meeting

Tuesday, February 25, 2020 (5:30pm-8:30pm)

Ontario Airport Hotel & Convention Center

*Formerly known as Hilton Ontario Airport

700 N Haven Avenue
Ontario, CA 91764

Topic: “BEYOND WORDS for Fraud Examiners: Building Your Professional Credibility in Court”

Become more successful in the courtroom! Over 90% of your communication is nonverbal (positive or negative). What messages are YOU sending?

What makes some forensic fraud examiners able to get their arguments accepted by judges and juries, while others fall flat? Why are some witnesses more believable than others? How do smart experts gain their clients’ confidence? The answer is…by harnessing the power of nonverbal communication! People in your professional life are far more influenced—positively or negatively—by how you communicate nonverbally than by the words you say. Yes, words DO matter, of course, but HOW you say them is actually more important.

In this presentation, Dr. Janet Larsen Palmer and Dr. Neal Larsen Palmer, principals of Communication Excellence Institute and nationally known specialists on the power of nonverbal communication in the legal profession, share practical techniques you can use to stand, gesture, and reach out to others nonverbally for greater impact and persuasiveness. You’ll be excited to try out everything you learn in this highly interactive presentation.

The Palmers coach university presidents, attorneys, expert and lay witnesses, business leaders, politicians, fundraisers, and motivational speakers on persuasive nonverbal techniques.

Janet Larsen Palmer, Ph.D.
Neal Larsen Palmer, Ph.D.

Dr. Janet Larsen Palmer, President of Communication Excellence Institute—a professional consulting firm in management communication in the Los Angeles area—has over 40 years’ experience as a Professor of Communication, a Fortune 500 corporate manager, a university administrator, and executive coach. A former faculty member in the Executive Leadership and Management Institute at Stanford University and in the Executive Doctorate Program at the University of Pennsylvania, Dr. Palmer also serves as a trial consultant preparing witnesses and experts to testify credibly, especially in terms of witness demeanor. Janet Larsen Palmer holds a B.S., M.A., and Ph.D. from the School of Communication at Northwestern University, and has won over 25 national and regional awards in communication. Founded in 1986 by Dr. Janet Palmer and her partner Dr. Neal Larsen Palmer, Communication Excellence Institute has grown to be one of the Top 50 Woman-Owned Businesses in California’s Inland Empire

Dr. Neal Larsen Palmer is Executive Vice President of Communication Excellence Institute. He has over 40 years’ experience consulting with executives and professionals in business, healthcare, higher education, and government. Formerly the top Dale Carnegie instructor in Southern California, Dr. Palmer taught communication at the NASA/Jet Propulsion Laboratory in Pasadena and the University of Redlands. He has served with Dr. Jan Palmer on the faculty of the Executive Leadership and Management Institute at Stanford University and the Executive Doctorate Program at the University of Pennsylvania. A linguist and Project Manager in Eastern European research at the Library of Congress, Dr. Neal Palmer worked closely with the intelligence community in Washington D.C. Neal Palmer reads and speaks twelve languages and serves with Dr. Janet Palmer as a body language specialist. He holds a B.S. from Georgetown University, an M.A. from UC Berkeley, and a Ph.D. from The University of Michigan.


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